Get the Technical Support You Need, When You Need It.
Whether you need help troubleshooting a system, tracking a warranty claim, or requesting on-site assistance, RAPCO’s Support Center gives you a direct, trackable line to our technical team — no phone tag, no lost emails.
Submit a ticket below and one of our engineers will review it and respond with next steps.
Submit Once, Track Anytime
Every request gets a ticket number you can follow from submission to resolution.
Routed to the Right Engineer
Tickets go straight to the technical team best suited to your equipment and issue.
Full History, No Repeats
Past tickets and correspondence stay on record, so you never have to re-explain an issue.
Submit new ticket
Ticket trackingHow to Submit a Support Ticket
Need help with our bagging systems? Submit a support ticket below and our Bagging Support team will get back to you as soon as possible.
Fill in your name, email address, and a brief subject for your issue.
Select Bagging Support as the department.
Describe your issue or question in as much detail as possible — including product model, order number (if applicable), and any relevant photos or files.
Click Submit to send your ticket.
Once submitted, you\'ll receive a confirmation and can track the status of your ticket, along with our responses, right here on this page.